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FAQ

How long does it take to process and ship an order?

Order processing typically takes 2-7 business days, depending on the product and demand. Shipping times vary based on the customer’s location, ranging from 5-20 business days for most regions.

What are the shipping costs?

Shipping costs depend on the product type, size, and destination. The shipping fee will be calculated during checkout and added to the total order cost.

Can I customize a product before placing an order?

Yes, you can select your desired size, color, and design from the available options before adding the product to your cart. If you want a fully custom design, please reach out to our support team to see if we can accommodate your request.

Do you offer worldwide shipping?

Yes, we ship to most countries worldwide. However, shipping times and rates may vary based on the location.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment.

Can I change or cancel my order after it’s been placed?

Once an order goes into production, it cannot be changed or canceled. However, if you need to make changes or cancel, contact us immediately after placing the order, and we will do our best to assist before it goes into production.

What types of products do you offer?

We offer a wide range of products, including apparel (T-shirts, hoodies, leggings), accessories (phone cases, tote bags), and home goods (mugs, pillows, wall art). Each product is printed with custom designs.

How are your products made?

All products are printed on demand by our trusted fulfillment partners using high-quality materials and industry-standard printing techniques to ensure durability and vibrant colors.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods supported by Shopify’s secure checkout system.

How do I contact customer support?

You can contact us through the contact form on our website or via email. We aim to respond to all inquiries within 24 hours during business days.